Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Standard shipping typically takes 5-10 business days. Expedited options may be available at checkout.

Do you ship internationally?

Yes! We ship to many countries worldwide. Shipping times and rates vary by location.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for unused items in their original condition. Please visit our Refund Policy page for full details.

How do I start a return?

Contact us through our Contact page and we'll guide you through the process.

Products

Are your products true to size?

We recommend checking the size guide on each product page for the best fit.

Do you restock sold-out items?

Some items are restocked regularly. Sign up for our newsletter to be notified when your favorites are back!

Payments

What payment methods do you accept?

We accept all major credit cards, Shop Pay, and other payment methods available at checkout.

Do you offer discount codes?

Yes! New customers can use code WELCOME10 for 10% off their first order.